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HelpDesk IQ 1.0.01


HelpDesk IQ from Remedy is an adaptive, browser-based, easy-to-use help desk and asset tracking solution. HelpDesk IQ improves the productivity and efficiency of your help desk, while lowering costs and administrative expenses. Packed with easy to use and time saving features, HelpDesk IQ allows you to easily assign work and monitor the process electronically, while providing instant access to status, costs, and reporting. Automatically capture and record important help desk events, such as changes in priority, responsibility, and status, on every ticket and gain complete visibility into the process of each service request. Available from anywhere. Customers, help desk agents, and technicians can access HelpDesk IQ easily through an Internet browser, when and where they need to.

Note: This is a very large (149MB) file and may take several hours to download via dial-up modem.

Publisher:

File size:

149MB

Date added:

21/06/2004

Licence:

Free to try

Price:

$995.00

Requirements:

Windows 2000/2003 Server

Un/Install:

Yes

Limitations:

30-day trial

Downloads:

1,263

Download Now!

See Also

MX-Contact for Outlook 5.07.01

Transform Microsoft Outlook into a CRM system with sales, marketing, and support functionality.

Mipsis CRM and Document Management 5.0.2

Collect and organize all CRM (Customer Relationship Management) data of your organization.

HelpDesk IQ 1.0.01

Improve the productivity and efficiency of your help desk.
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