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Cerberus Helpdesk 2.4


Cerberus Help Desk is a Web-based e-mail management system. Free fully functional version available. Store solutions from your experts in the company's knowledge pool. Save time by eliminating costly junk e-mail. Cerberus relentlessly combats spam and viruses -- it even adapts to their latest tricks. Increase productivity by giving each agent the tools necessary to view and manage their e-mail workload according to their special role. Control your e-mail pipeline with due dates automatically set according to your schedules for each department. Set response time targets to ensure your customers are receiving timely solutions that meet or exceed their expectations. Prioritize the support needs of specific customers using fully customizable Service Level Agreements. Provide your customers with a public, web-based Support Center which seamlessly embeds into your existing website.

Publisher:

File size:

3.7MB

Date added:

25/05/2004

Licence:

Free to try

Price:

$199.00

Requirements:

Windows NT/2000/XP/2003 Server

Un/Install:

No

Limitations:

Limted to 1 e-mail account

Downloads:

1,092

Download Now!

See Also

MX-Contact for Outlook 5.07.01

Transform Microsoft Outlook into a CRM system with sales, marketing, and support functionality.

Mipsis CRM and Document Management 5.0.2

Collect and organize all CRM (Customer Relationship Management) data of your organization.

HelpDesk IQ 1.0.01

Improve the productivity and efficiency of your help desk.

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