KnowTia provides a completely integrated software solution for small businesses that specializes in sales and marketing, customer support, and CRM (customer relationship management), with a focus on capturing and delivering knowledge base solutions to solve problems. Information flows easily and cleanly throughout the integrated KnowTia interface. Upgrading to the Corporate/Enterprise versions adds Internet modules that allow thin-client access to customers and remote agents from any Internet browser. Built-in support for QuickBooks Pro/Premier/Enterprise allows for seamless client billing from throughout the KnowTia interface. A Pocket-PC module is included to synchronize your client data with your back end data.

Note: This is a very large (81.1MB) file and may take several hours to download via dial-up modem.